topic Re: Signal and data in Pay Monthly

Signal and data

CB84 — Tue, 10 Sep 2024 08:13:53 GMT

Where I live there has been issues with data and signal for nearly a month now, my whole house is on o2 and we all cant use our phones fully. I am aware that there are issues in the area that should of been fixed by September but now its been pushed back to October, as such I now don't feel like I am getting value for the bill I'm paying each month.

Re: Signal and data

MI5 — Tue, 10 Sep 2024 08:25:45 GMT

@CB84

You can use wifi calling at home https://www.o2.co.uk/connectivity/wifi-and-4g-calling

https://www.o2.co.uk/apps/my-network

Re: Signal and data

Enlli — Tue, 10 Sep 2024 08:26:42 GMT

The Terms and Conditions you signed outlined you were not guaranteed a signal all the time.

If it has been pushed back then there will be good reasons

Nothing we can do here as this Community is entirely made up of customers.

Use WiFi Calling at home.

https://www.o2.co.uk/connectivity/wifi-and-4g-calling