topic Cancelling contract in Pay Monthly

Cancelling contract

perry97 — Sun, 18 Aug 2024 12:19:59 GMT

Hello, I’m on a sim only contract but no longer need it as I’m living and working abroad. How do I easily cancel? I don’t currently have access to the number as I’m abroad. Thank you

Re: Cancelling contract

pgn — Sun, 18 Aug 2024 13:00:29 GMT

All the ways in here, @perry97 -

It will require a call to O2, as you are unable to receive the PAC or STAC as a txt, so do try O2's Social Media channel. DM via X/Twitter usually works for me:

X (formerly known as Twitter) – DM
Facebook – @o2uk
Messenger – @o2uk
Instagram – o2uk

Good luck!

Re: Cancelling contract

MI5 — Sun, 18 Aug 2024 19:36:45 GMT

@perry97

You can use Skype to call O2.

0800 numbers are free