topic Re: Tariff in Pay Monthly

Tariff

Bob24 — Wed, 14 Aug 2024 09:53:01 GMT

Why has my monthly bill gone up

Re: Tariff

TallTrees — Wed, 14 Aug 2024 10:24:49 GMT

Hi @Bob24

You will need to ask o2 customer service Here

Re: Tariff

Enlli — Wed, 14 Aug 2024 10:38:17 GMT

When did it go up.

Did it rise in April and you didn't notice?

Re: Tariff

jonsie — Wed, 14 Aug 2024 11:14:14 GMT

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it

https://community.o2.co.uk/t5/How-to-Guides/How-to-guide-My-O2/ba-p/1275603

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message

See links below