topic Re: Contract End in Pay Monthly

Contract End

Kieran23OW — Fri, 02 Aug 2024 09:51:55 GMT

Hi,

I've just smashed my phone as it was left in the road and was wondering how long I have left of my contract and if an upgrade is cheaper than getting the current one fixed. I have no access to MyO2 as the phone is smashed.

Re: Contract End

jonsie — Fri, 02 Aug 2024 09:56:25 GMT

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Re: Contract End

Oxonian — Sat, 03 Aug 2024 17:49:56 GMT

Have you still got your SIM @Kieran23OW ?

If you have not, I suppose it might broadly fall into :-

Re: Contract End

Kieran23OW — Mon, 05 Aug 2024 09:28:22 GMT

Hi,

I've managed to order a phone through the website but it says the courier will send me a text with the PIN code for delivery. Because my phone is broken, I cannot access the PIN code that has been sent. Please can I request the PIN is sent via email so that I can receive my phone tomorrow.

Thanks

Kieran

Re: Contract End

MI5 — Mon, 05 Aug 2024 18:18:47 GMT

@Kieran23OW

Put your old sim in any other old phone to receive the text or contact O2 to ask.

Re: Contract End

Kieran23OW — Wed, 07 Aug 2024 06:54:45 GMT

I do not have access to another phone that accepts this sim!! Now the phone is being sent back to you because DPD won't let me pick it up. I have broken my phone and now I can't buy another one without having a phone?? Surely there must be a better solution to this??

Re: Contract End

MI5 — Wed, 07 Aug 2024 07:33:21 GMT

@Kieran23OW

As advised, contact O2.