https://community.o2.co.uk/t5/Pay-Monthly/Make-a-claim/m-p/1738489#M280383 <P>iPhone has a cracked screen &amp; affected the phones performance. We are insured &amp; want to make a claim. We are unable to make a claim as we have no landline &amp; the o2 device to make contact is not working</P> Tue, 06 Aug 2024 08:40:52 GMT Sar4 2024-08-06T08:40:52Z https://community.o2.co.uk/t5/Pay-Monthly/Make-a-claim/m-p/1738489#M280383 <P>iPhone has a cracked screen &amp; affected the phones performance. We are insured &amp; want to make a claim. We are unable to make a claim as we have no landline &amp; the o2 device to make contact is not working</P> Tue, 06 Aug 2024 08:40:52 GMT https://community.o2.co.uk/t5/Pay-Monthly/Make-a-claim/m-p/1738489#M280383 Sar4 2024-08-06T08:40:52Z https://community.o2.co.uk/t5/Pay-Monthly/Make-a-claim/m-p/1738502#M280384 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5631788">@Sar4</a>&nbsp;</P><P>&nbsp;</P><P>You will need to borrow a phone or use Skype <LI-PRODUCT title="Guide: A Guide to Skype" id="Guide075"></LI-PRODUCT>&nbsp; to call o2 the number from Skype is 0800 902 0217 or from any other phone is in this guide <LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp; or put the sim in a different phone to get the OTP and login to myo2.&nbsp;</P><P>&nbsp;</P><P><A href="https://www.o2.co.uk/help/digital-services/o2-insurance" target="_blank">https://www.o2.co.uk/help/digital-services/o2-insurance</A></P> Tue, 06 Aug 2024 09:26:09 GMT https://community.o2.co.uk/t5/Pay-Monthly/Make-a-claim/m-p/1738502#M280384 madasaf1sh 2024-08-06T09:26:09Z