topic Re: Calling 0800 numbers in France in Pay Monthly

Calling 0800 numbers in France

cityhill — Mon, 05 Aug 2024 18:47:50 GMT

We had a breakdown whilst using a hire car in France. Hertz had supplied a (France) 0800 breakdown number to call. However, I found that my O2 phone would not connect to it, regardless of whether we added the country code etc. I also tried calling Hertz UK. However, as that was also an 0800 number it would not connect from France.

Thankfully, someone walking past let me use their phone, but otherwise we could have been stuck.

What is the correct way of connecting to 0800 numbers whilst in other countries?

Re: Calling 0800 numbers in France

pgn — Mon, 05 Aug 2024 19:00:59 GMT

Some numbers will let you put the country code for the country you are in before the 0800, others not so. As you have data, I would have Googled for a local number in France for Hertz, or ditto for UK.

The website Saynoto0870.com sometimes lists local UK geographical numbers for 0800 (as well as 0870) numbers.

https://www.saynoto0870.com/companysearch.php and look for Hertz.

Good luck, @cityhill

Re: Calling 0800 numbers in France

Enlli — Mon, 05 Aug 2024 18:58:11 GMT

Did you format it as +44800 rather than 0800?

Re: Calling 0800 numbers in France

madasaf1sh — Mon, 05 Aug 2024 20:43:14 GMT

@cityhill

A French Freephone number has to be started +33 800 and then the rest of the number..

Re: Calling 0800 numbers in France

cityhill — Mon, 05 Aug 2024 20:52:36 GMT

I tried all the combinations of +33 800 for France and +44 800 for the UJ, plus searching for non-Freephone alternatives, all without success.

Re: Calling 0800 numbers in France

madasaf1sh — Tue, 06 Aug 2024 07:32:53 GMT

@cityhill

Some countries do have issues with toll free numbers from Roaming phones, there are contact numbers on the French hertz site https://hertz.fr which are not freephone..