topic Re: Cancel contract and keep number in Pay Monthly

Cancel contract and keep number

Beth17 — Mon, 29 Jul 2024 10:27:55 GMT

I am going to Australia potentially for a year so will need to cancel my contract - is there a way I can keep my phone number for when I return?

Re: Cancel contract and keep number

jonsie — Mon, 29 Jul 2024 10:35:50 GMT

Best option would be to change it to PAYG and just top up once after 6 months

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Re: Cancel contract and keep number

Beth17 — Mon, 29 Jul 2024 10:50:24 GMT

Great thank you!

Re: Cancel contract and keep number

jonsie — Mon, 29 Jul 2024 11:22:54 GMT

You're welcome