https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1736949#M280004 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5625915">@Gerry1960</a>&nbsp;</P><P>If you can upgrade, use USwitch<BR /><A href="https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/" target="_blank">https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/</A><BR />Choose the deal you want<BR />This will automatically redirect you to the O2 website<BR />Just follow the prompts and choose the UPGRADE option<BR />Complete the deal and nothing on your account changes except the tariff at the new cheaper cost<BR />Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff<BR />The change should show in My O2 within 24 hours<BR />Volt benefits will still apply as will possibly a 3 month extra such as Disney+</P><P>&nbsp;</P> Tue, 30 Jul 2024 07:03:14 GMT MI5 2024-07-30T07:03:14Z https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1736923#M280002 <P>Why am i paying £15.24 per month for just 20GB ?</P> Mon, 29 Jul 2024 22:06:31 GMT https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1736923#M280002 Gerry1960 2024-07-29T22:06:31Z https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1736924#M280003 <P>It's probably the deal you signed up to in order to get a new phone</P><P>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this<BR />or give them a call on 202 &nbsp;or 0344 809 0202</P> Mon, 29 Jul 2024 22:40:33 GMT https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1736924#M280003 jonsie 2024-07-29T22:40:33Z https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1736949#M280004 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5625915">@Gerry1960</a>&nbsp;</P><P>If you can upgrade, use USwitch<BR /><A href="https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/" target="_blank">https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/</A><BR />Choose the deal you want<BR />This will automatically redirect you to the O2 website<BR />Just follow the prompts and choose the UPGRADE option<BR />Complete the deal and nothing on your account changes except the tariff at the new cheaper cost<BR />Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff<BR />The change should show in My O2 within 24 hours<BR />Volt benefits will still apply as will possibly a 3 month extra such as Disney+</P><P>&nbsp;</P> Tue, 30 Jul 2024 07:03:14 GMT https://community.o2.co.uk/t5/Pay-Monthly/My-bill/m-p/1736949#M280004 MI5 2024-07-30T07:03:14Z