topic Unable to use iMessage or facetime in Pay Monthly

Unable to use iMessage or facetime

Bernie2 — Mon, 29 Jul 2024 07:40:24 GMT

I recently changed to virtual sim however I am unable to send messages and unable to turn on iMessage. Same applies to FaceTime. When I do turn FaceTime on the screen disappears

Re: Unable to use iMessage or facetime

Enlli — Mon, 29 Jul 2024 08:12:50 GMT

Try updating your Network Settings and then reboot your phone

Re: Unable to use iMessage or facetime

MI5 — Mon, 29 Jul 2024 08:28:46 GMT

@Bernie2

You need to change the sim settings to tell the phone you are using an esim as it is still looking for the physical sim card.