topic Non delivery of sim card in Pay Monthly

Non delivery of sim card

Leona81 — Sat, 27 Jul 2024 16:13:03 GMT

Card was ordered Wednesday over the phone and still hasn’t arrived everything from sky was switched over on Thursday so have had no phone since then was told SIM card would arrive by Thursday and still nothing.

Re: Non delivery of sim card

Enlli — Sat, 27 Jul 2024 16:36:18 GMT

Nothing we can do here as a customer only forum.

SIM cards are sent out Royal Mail so could be a hold up, but nothing will appear now until Monday

You can contact Salea on

You need to speak to sales 0800 081 0255, free from any phone or landline.

Re: Non delivery of sim card

madasaf1sh — Sat, 27 Jul 2024 17:45:38 GMT

@Leona81

It can take 5 to 7 working days for Royal Mail to deliver anything, calling up wont speed up this process as there is nothing o2 can do to speed it up, you are at the hands of the useless Royal Fail...