topic Re: Outstanding balance in Pay Monthly

Outstanding balance

Debbie12 — Fri, 12 Jul 2024 10:57:23 GMT

I have had a message to say I have an outstanding amount due before my order can complete but I haven’t ordered anything an all my payments are made by direct debit

Re: Outstanding balance

MI5 — Fri, 12 Jul 2024 12:10:42 GMT

@Debbie12

Could be potential spam but check with O2.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Re: Outstanding balance

Oxonian — Sun, 21 Jul 2024 17:52:56 GMT

@Debbie12 wrote:
I have had a message to say I have an outstanding amount due before my order can complete but I haven’t ordered anything an all my payments are made by direct debit

Did you manage to resolve that problem @Debbie12 ?

Re: Outstanding balance

Enlli — Sun, 21 Jul 2024 17:54:55 GMT

Probably after 9 days it's sorted

Re: Outstanding balance

MI5 — Sun, 21 Jul 2024 17:56:34 GMT

and we're off again 🙄