topic Re: Phone in Pay Monthly

Phone

K13 — Wed, 17 Jul 2024 12:12:47 GMT

Hi, I just purchased an iPhone 15 on the website and when the payment went through of upfront the page disconnected but its gone through my bank

Re: Phone

Enlli — Wed, 17 Jul 2024 12:18:55 GMT

Best to check with sales

Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) ,

Twitter (https://o2uk.co/O2CTW) or

Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline or via Guide: A Guide to Skype - best time to try calling is around 08:10am.

Re: Phone

madasaf1sh — Wed, 17 Jul 2024 12:22:29 GMT

@K13

You are going to best speaking to the Sales Team on 0800 081 0255 to see if the order has gone through. if not o2 dont have your money it will be pending with your bank, so you need to speak to them if it hasnt been gone back to you in upto 14days