topic Feeling confused. in Pay Monthly

Feeling confused.

Wizard71 — Mon, 15 Jul 2024 21:17:04 GMT

Hi, I wanted to add the new galaxy watch to my account associated with my current phone number but it says I have to pay off my device first. I can however add a watch to my account with a new phone number. A) Why cant I have it tied to my existing number without paying off my phone and B) Does it matter matter the watch will have a different number? It just doesn't make sense to me...

Re: Feeling confused.

MI5 — Mon, 15 Jul 2024 21:20:32 GMT

@Wizard71

You need to add it as a new number, otherwise it will upgrade your phone which will cancel it.

Re: Feeling confused.

Bambino — Mon, 15 Jul 2024 21:21:16 GMT

@Wizard71 See this: Guide: Connecting your Samsung Smartwatch - O2 Community

Re: Feeling confused.

Wizard71 — Mon, 15 Jul 2024 21:36:21 GMT

Oh ok, thanks. So I should just go ahead with adding it as a new device and marry it to my current phone/phone number later? Just trying to get my head around it

Re: Feeling confused.

MI5 — Mon, 15 Jul 2024 21:37:34 GMT

@Wizard71 wrote:
Oh ok, thanks. So I should just go ahead with adding it as a new device and marry it to my current phone/phone number later? Just trying to get my head around it

Yes @Wizard71

That's how it has to work.

Re: Feeling confused.

Wizard71 — Mon, 15 Jul 2024 21:41:07 GMT

But is it saying my current number will change? I obviously don't want a new number

Re: Feeling confused.

MI5 — Mon, 15 Jul 2024 21:45:11 GMT

@Wizard71

Your watch has a different number.

That's how they all are.

As long as you are taking a new line and NOT upgrading, you will be fine.

Re: Feeling confused.

Wizard71 — Mon, 15 Jul 2024 21:46:44 GMT

Ok thanks for your time. Just seems a tad confusing. Appreciate your help, thanks again.

Re: Feeling confused.

MI5 — Mon, 15 Jul 2024 21:54:38 GMT

@Wizard71

It can be confusing adding a watch, so don't worry, and you're welcome.