https://community.o2.co.uk/t5/Pay-Monthly/SIM-UPGRADE-TO-5G/m-p/1716577#M279118 <P>I was recently called by 073080 353863 regarding a free upgrade from 4G to 5G sim.</P><P>They asked for my email address (which is odd as O2 have had my address for years) and said i needed to open the email and verify the link while he was on the phone. He also if if i remembered my User Name and Password. I am guessing this is a scam to get into my account.</P><P>&nbsp;</P><P>If someone could please acknowledge this and also hopefully this will assist others to avoid it....</P><P>&nbsp;</P><P>Thank you,</P><P>&nbsp;</P><P>Steve.</P> Fri, 10 May 2024 13:27:39 GMT Saint17 2024-05-10T13:27:39Z https://community.o2.co.uk/t5/Pay-Monthly/SIM-UPGRADE-TO-5G/m-p/1716577#M279118 <P>I was recently called by 073080 353863 regarding a free upgrade from 4G to 5G sim.</P><P>They asked for my email address (which is odd as O2 have had my address for years) and said i needed to open the email and verify the link while he was on the phone. He also if if i remembered my User Name and Password. I am guessing this is a scam to get into my account.</P><P>&nbsp;</P><P>If someone could please acknowledge this and also hopefully this will assist others to avoid it....</P><P>&nbsp;</P><P>Thank you,</P><P>&nbsp;</P><P>Steve.</P> Fri, 10 May 2024 13:27:39 GMT https://community.o2.co.uk/t5/Pay-Monthly/SIM-UPGRADE-TO-5G/m-p/1716577#M279118 Saint17 2024-05-10T13:27:39Z https://community.o2.co.uk/t5/Pay-Monthly/SIM-UPGRADE-TO-5G/m-p/1716599#M279119 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5550011">@Saint17</a>&nbsp;</P><P class="">It's a well known scam.</P><P class="">Forward the scam number to 7726 - It's free.</P><P class="">Other ways to report here including Action Fraud website</P><P class=""><A href="https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice" target="_blank" rel="noopener">https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice</A></P><P class="">How to block a number:</P><P class=""><A href="https://www.samsung.com/us/support/answer/ANS00062352/" target="_blank" rel="noopener">https://www.samsung.com/us/support/answer/ANS00062352/</A></P><P class=""><A href="https://support.apple.com/en-us/HT201229" target="_blank" rel="noopener">https://support.apple.com/en-us/HT201229</A></P><P class=""><A href="https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/7726-reporting-scam-texts-and-calls" target="_blank" rel="noopener">https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/7726-reporting-scam-texts-and-calls</A></P><P class="">Change your O2 password too and any others that use the same details.</P><P class="">Notify your bank if you haven't done so already.</P> Fri, 10 May 2024 14:11:10 GMT https://community.o2.co.uk/t5/Pay-Monthly/SIM-UPGRADE-TO-5G/m-p/1716599#M279119 MI5 2024-05-10T14:11:10Z https://community.o2.co.uk/t5/Pay-Monthly/SIM-UPGRADE-TO-5G/m-p/1716603#M279120 <P>Thank you</P> Fri, 10 May 2024 14:29:11 GMT https://community.o2.co.uk/t5/Pay-Monthly/SIM-UPGRADE-TO-5G/m-p/1716603#M279120 Saint17 2024-05-10T14:29:11Z https://community.o2.co.uk/t5/Pay-Monthly/SIM-UPGRADE-TO-5G/m-p/1716628#M279121 <P>Welcome</P> Fri, 10 May 2024 15:40:39 GMT https://community.o2.co.uk/t5/Pay-Monthly/SIM-UPGRADE-TO-5G/m-p/1716628#M279121 MI5 2024-05-10T15:40:39Z https://community.o2.co.uk/t5/Pay-Monthly/SIM-UPGRADE-TO-5G/m-p/1733111#M279168 <P>&nbsp;Just had roughly the same thing from a withheld number, they hung up when I asked if they knew my name</P> Thu, 11 Jul 2024 10:50:08 GMT https://community.o2.co.uk/t5/Pay-Monthly/SIM-UPGRADE-TO-5G/m-p/1733111#M279168 Mikfaeglesga 2024-07-11T10:50:08Z https://community.o2.co.uk/t5/Pay-Monthly/SIM-UPGRADE-TO-5G/m-p/1733204#M279210 <P>If you gave them any personal details whatsoever&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5611355">@Mikfaeglesga</a>, please follow the guidance provided by&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/24643">@MI5</a>&nbsp;above.&nbsp;<span class="lia-unicode-emoji" title=":thumbs_up:">👍</span>&nbsp;</P> Thu, 11 Jul 2024 19:46:57 GMT https://community.o2.co.uk/t5/Pay-Monthly/SIM-UPGRADE-TO-5G/m-p/1733204#M279210 Oxonian 2024-07-11T19:46:57Z