topic Can't get any data in Denmark in Pay Monthly

Can't get any data in Denmark

Pissedoffagain — Sat, 06 Jul 2024 17:41:11 GMT

I bought a pay as you go Sim in UK. Now in Europe but can't get any data.i can make phone calls and can get 4g from local provider. Upgraded to rolling plan. Still on data or internet. What's wrong? Roaming is turned on.

Re: Can't get any data in Denmark

MI5 — Sat, 06 Jul 2024 17:50:21 GMT

@Pissedoffagain

Some things to try:

Check data roaming is on in phone settings.

Manually search for another network

Turn off 5g

Change your data APN to "mobile.o2.co.uk"

Check with O2 whether you have a roaming bar on your account. Do this via social media

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter (X)( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

Re: Can't get any data in Denmark

Enlli — Sat, 06 Jul 2024 18:27:43 GMT

APN for PAYG is

APN Name: O2 Pay & Go

APN: payandgo.o2.co.uk

Username: payandgo

Password: password

Authentication type: PAP

APN type: default

APN protocol: IPv4

APN roaming protocol: IPv4

Enable/disable APN: APN enabled

There is no 5G on PAYG