Why am I being deactivated?

Chelsea14 — Sat, 06 Jul 2024 13:39:56 GMT

I’ve just had a message saying an ordered been completed for deactivation?

Re: Why am I being deactivated?

MI5 — Sat, 06 Jul 2024 13:47:35 GMT

From O2:

We advised customers of this change via email in May and that you'd receive a notification when this is complete.

The out of bundle charges reduction is a free Bolt On that was added to accounts to reduce the cost of any out-bundle-usage. The Bolt On would be automatically removed when no longer active. The removal/modification is completed via an order.

You can check orders on your account in the My O2 app ➡️ https://www.o2.co.uk/help/apps/my-o2-app

Go to Support > Orders > Track my order > Select your mobile number.

Please refer to the email sent in May for additional information.

topic Re: Why am I being deactivated? in Pay Monthly

Why am I being deactivated?

Re: Why am I being deactivated?