https://community.o2.co.uk/t5/Pay-Monthly/Sons-account/m-p/1727266#M277456 <P>I pay for my sons account but cant see it on my account to pay. can you help?</P> Sun, 23 Jun 2024 18:05:02 GMT Ju12345 2024-06-23T18:05:02Z https://community.o2.co.uk/t5/Pay-Monthly/Sons-account/m-p/1727266#M277456 <P>I pay for my sons account but cant see it on my account to pay. can you help?</P> Sun, 23 Jun 2024 18:05:02 GMT https://community.o2.co.uk/t5/Pay-Monthly/Sons-account/m-p/1727266#M277456 Ju12345 2024-06-23T18:05:02Z https://community.o2.co.uk/t5/Pay-Monthly/Sons-account/m-p/1727273#M277458 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5590072">@Ju12345</a>&nbsp;</P><P class="">O2 have messed up a system update which is affecting thousands of customers.</P><P class="">1) You can use alternative email to gain access. Give this to O2.</P><P class="">2) Or you can also request the original email to be released from the original account, and this can then be added to the migrated 360 account (this can take up to 28 days, however should be done sooner)&nbsp;</P><P class="">This is a customer to customer community, not O2, so we cannot access your account, sorry.</P><P class="">You need to contact O2.</P><P class="">Message them on Social Media. Facebook (<A href="https://o2uk.co/O2CFB" target="_blank" rel="noopener">https://o2uk.co/O2CFB</A>) , Twitter (X) (<A href="https://o2uk.co/O2CTW" target="_blank" rel="noopener">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank" rel="noopener">https://o2uk.co/O2CIG</A>) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)</P> Sun, 23 Jun 2024 18:13:17 GMT https://community.o2.co.uk/t5/Pay-Monthly/Sons-account/m-p/1727273#M277458 MI5 2024-06-23T18:13:17Z