New sim

Tom35675677 — Sat, 22 Jun 2024 16:30:01 GMT

Hi,

I recently moved onto Virgin Media Volt. As part of the package they said I'd get a new phone SIM, with a new number. I said I didn't want a new number and I was told it was OK I could change back to my old number when I've received the new sim.

This was a few weeks ago. I still haven't received the new sim. I can't get I touch with an actual person on virgin or on o2 to sort this out! What do I do?

Re: New sim

MI5 — Sat, 22 Jun 2024 16:48:41 GMT

@Tom35675677

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

topic New sim in Pay Monthly

New sim

Re: New sim