https://community.o2.co.uk/t5/Pay-Monthly/Disconnection-email/m-p/1725312#M276947 <P>Dear O2 Team,</P> <P>Reference Mobile number **********<BR />Account Number: ************</P> <P>I am traveling through the USA and El Salvador until the first week of July. I contact the O2 before my travels to add the functionality to make calls in the USA and make calls back home.</P> <P>Today I received a very concerning email stating that I am leaving O2! What is this about? I know nothing about this and did not request to leave O2.</P> <P>This is a new contract for 12 months that started recently.</P> <P>Please do not disconnect my number I am travelling and it's important that I can contact my family at home in the UK.</P> <P>Would appreciate a reply confirming that you will not disconnect me.</P> <P>Jose</P> <P>&nbsp;</P> <P>[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]</P> Tue, 18 Jun 2024 18:36:02 GMT JoseBranco 2024-06-18T18:36:02Z https://community.o2.co.uk/t5/Pay-Monthly/Disconnection-email/m-p/1725312#M276947 <P>Dear O2 Team,</P> <P>Reference Mobile number **********<BR />Account Number: ************</P> <P>I am traveling through the USA and El Salvador until the first week of July. I contact the O2 before my travels to add the functionality to make calls in the USA and make calls back home.</P> <P>Today I received a very concerning email stating that I am leaving O2! What is this about? I know nothing about this and did not request to leave O2.</P> <P>This is a new contract for 12 months that started recently.</P> <P>Please do not disconnect my number I am travelling and it's important that I can contact my family at home in the UK.</P> <P>Would appreciate a reply confirming that you will not disconnect me.</P> <P>Jose</P> <P>&nbsp;</P> <P>[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]</P> Tue, 18 Jun 2024 18:36:02 GMT https://community.o2.co.uk/t5/Pay-Monthly/Disconnection-email/m-p/1725312#M276947 JoseBranco 2024-06-18T18:36:02Z https://community.o2.co.uk/t5/Pay-Monthly/Disconnection-email/m-p/1725336#M276957 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5583751">@JoseBranco</a>&nbsp;</P><P>This isn't O2.</P><P>All ways to contact here <LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Tue, 18 Jun 2024 18:45:39 GMT https://community.o2.co.uk/t5/Pay-Monthly/Disconnection-email/m-p/1725336#M276957 MI5 2024-06-18T18:45:39Z