topic Re: Unable to use charge to mobile in Pay Monthly

Unable to use charge to mobile

BenBroad — Sun, 16 Jun 2024 11:35:05 GMT

Hello,

I'm no longer able to use Charge to Mobile for Google Play Store. Within Google Play for payment methods I try to select Enable O2 billing, It attempts to send a verification text to O2 but fails, jus giving me an error saying Can't verify your account. And an error code OR-DVASA2-06

I've spoken to O2 customer support and they said there are no restictions, I've spoken to Google and they said theres no issues on their side and to speak to O2 again.

Does anyone have any ideas?

Re: Unable to use charge to mobile

MI5 — Sun, 16 Jun 2024 11:41:01 GMT

@BenBroad

There's lots of things to try if you Google the error code, such as https://support.google.com/googleplay/thread/17121409/can-t-verify-your-account-try-again-later-or-dvasa2-03-can-you-guys-help-me-with-this?hl=en

Work through some of the advice, check what number is sending the text etc.

Re: Unable to use charge to mobile

Enlli — Sun, 16 Jun 2024 11:49:17 GMT

Interesting. Never used it but thought I would try.

Only offering EE which is the SIM in slot one. Even if I switch SIM 1 off it still does not offer O2

Not really investigated further

Re: Unable to use charge to mobile

MI5 — Sun, 16 Jun 2024 12:36:27 GMT

Which was the same issue as in the thread I posted above.

A strange glitch in the system......