https://community.o2.co.uk/t5/Pay-Monthly/Billing-Issue/m-p/1724334#M276669 <P>Hi I have paid my bill that was overdue and it’s still saying I have arrears in my account. However it’s saying I have £0.00 left to pay and I’m confused.</P><P>&nbsp;</P><P>was wondering if you could help&nbsp;</P> Fri, 14 Jun 2024 11:08:31 GMT Chloe43 2024-06-14T11:08:31Z https://community.o2.co.uk/t5/Pay-Monthly/Billing-Issue/m-p/1724334#M276669 <P>Hi I have paid my bill that was overdue and it’s still saying I have arrears in my account. However it’s saying I have £0.00 left to pay and I’m confused.</P><P>&nbsp;</P><P>was wondering if you could help&nbsp;</P> Fri, 14 Jun 2024 11:08:31 GMT https://community.o2.co.uk/t5/Pay-Monthly/Billing-Issue/m-p/1724334#M276669 Chloe43 2024-06-14T11:08:31Z https://community.o2.co.uk/t5/Pay-Monthly/Billing-Issue/m-p/1724336#M276671 <P>Not on here&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5580057">@Chloe43</a>&nbsp;as this is a customer community, and we have no access to your (or anyone else's) account.</P> <P>If you have just manually paid a bill it can take a couple of days for the payment to process and the system to correct itself.</P> <P>Your best bet is to speak to the Payment Management team - their&nbsp;direct number is&nbsp;0800 902 0217</P> <P>Their&nbsp;<SPAN>opening times are:</SPAN><BR /><SPAN>Monday to Friday – 8am to 8pm</SPAN><BR /><SPAN>Saturday – 8am to 6pm</SPAN><BR /><SPAN>Sunday – 9am to 6pm</SPAN></P> <P><SPAN>Once this is sorted it might be an idea to set up a direct debit so this doesn't happen again - <LI-PRODUCT title="Guide: How to Pay Your Bill (Contract)" id="Guide009"></LI-PRODUCT>&nbsp;</SPAN></P> Fri, 14 Jun 2024 11:13:58 GMT https://community.o2.co.uk/t5/Pay-Monthly/Billing-Issue/m-p/1724336#M276671 gmarkj 2024-06-14T11:13:58Z