topic Re: Signing the contract? in Pay Monthly

Signing the contract?

Izabela00 — Tue, 20 Feb 2024 17:25:06 GMT

I recently made a new contract with O2.. Everything got accepted but didnt got any more information after that. I called O2 to ask whats going on and the guy said that they sent me a link to sign the contract (but I did no receive anything (I checked spam as well) ) so I ask him if he can re-send this to me and he said no and that he have to cancel my order and i have to make a new one and then he hang up on me... I made a new order but I still did no receive any link to sign the contract (so I am gonna have the same issue again?) My old order has been no cancelled yet...not sure what to do?

Re: Signing the contract?

Enlli — Tue, 20 Feb 2024 17:30:10 GMT

Looks like you should contact the sales team as they can help with that –

you can call them on 0800 081 0255, free from any phone or landline or via Guide: A Guide to Skype - best time to try calling is around 08:10am.

Or message them on Social Media if you can - on Facebook (https://o2uk.co/O2CFB) ,

Twitter (https://o2uk.co/O2CTW) or

Instagram (https://o2uk.co/O2CIG)

Re: Signing the contract?

CinthiaStocco — Wed, 07 May 2025 22:55:44 GMT

I'm in the same situation, I lost 2 days of my work because their told me the phone will arrive on 6th and today I need to do everything again , now I don't know where to find this page to sign , but that will cost then a lot if the phone not with me tomorrow

Re: Signing the contract?

Enlli — Thu, 08 May 2025 06:35:48 GMT

@CinthiaStocco As the original post is over a year ago I assume @Izabela00 got things sorrted.

Only suggest you follow the advice in my post earlier in the thread