topic Re: Why is my bill so high? in Pay Monthly

Why is my bill so high?

Simon02customer — Thu, 30 May 2024 13:54:38 GMT

My tarrif is £30 a month for 3GB unlimited calls and texts and I can't select anything cheaper. Device is paid off.

I saw on money supermarket something with 50gb data unlimited calls and texts for £10 a month, 12 month contract. Why can't i find this in the tariff options?

I don't want to change my number but feel I'm paying over the odds.

Cheers

Re: Why is my bill so high?

Simon02customer — Thu, 30 May 2024 13:57:55 GMT

To add, I could get an iPhone 13 for an extra 30p a month vs what I'm paying, so something seems a bit off.

Re: Why is my bill so high?

Bambino — Thu, 30 May 2024 14:10:51 GMT

@Simon02customer If your device is paid off use USwitch to get a better deal.
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want.
This will automatically redirect you to the O2 website.
Just follow the prompts and choose the UPGRADE option.
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost.
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff.
The change should show in My O2 within 24 hours.
Volt benefits will still apply as will possibly a 3 month extra such as Disney+.

Re: Why is my bill so high?

Simon02customer — Thu, 30 May 2024 14:28:54 GMT

Thank you Bambino