https://community.o2.co.uk/t5/Pay-Monthly/Sim-swap/m-p/1720193#M275548 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3601909">@Bubsy</a>&nbsp;</P><P>As it's BH, CS will be running a limited service</P><P>Follow this guide <LI-PRODUCT title="Guide: Sim Swap: a mini guide 2017 update" id="Guide012"></LI-PRODUCT>&nbsp;</P><P>OR</P><P>Also you can do it in My O2</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="My O2 Sim swap.jpg" style="width: 999px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/56827i9A2DE983FAC7DCEB/image-size/large?v=v2&amp;px=999" role="button" title="My O2 Sim swap.jpg" alt="My O2 Sim swap.jpg" /></span></P> Mon, 27 May 2024 06:07:49 GMT Cleoriff 2024-05-27T06:07:49Z https://community.o2.co.uk/t5/Pay-Monthly/Sim-swap/m-p/1720187#M275546 <P>Hi&nbsp;</P><P>I spoke to 02 customer service yesterday around 10am about a sim card number swap and it hasn't happened yet! Is this usually or should I contact them again?</P><P>Thanks&nbsp;</P> Mon, 27 May 2024 05:49:12 GMT https://community.o2.co.uk/t5/Pay-Monthly/Sim-swap/m-p/1720187#M275546 Bubsy 2024-05-27T05:49:12Z https://community.o2.co.uk/t5/Pay-Monthly/Sim-swap/m-p/1720193#M275548 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3601909">@Bubsy</a>&nbsp;</P><P>As it's BH, CS will be running a limited service</P><P>Follow this guide <LI-PRODUCT title="Guide: Sim Swap: a mini guide 2017 update" id="Guide012"></LI-PRODUCT>&nbsp;</P><P>OR</P><P>Also you can do it in My O2</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="My O2 Sim swap.jpg" style="width: 999px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/56827i9A2DE983FAC7DCEB/image-size/large?v=v2&amp;px=999" role="button" title="My O2 Sim swap.jpg" alt="My O2 Sim swap.jpg" /></span></P> Mon, 27 May 2024 06:07:49 GMT https://community.o2.co.uk/t5/Pay-Monthly/Sim-swap/m-p/1720193#M275548 Cleoriff 2024-05-27T06:07:49Z