topic Re: Hotspot data usage in Europe despite hotspot being turned off in Pay Monthly

Hotspot data usage in Europe despite hotspot being turned off

Motorhomer — Fri, 24 May 2024 17:07:48 GMT

I’m currently in France and know I have 25GB for my billing month to use in Europe. I’ve used my hotspot a couple of times very briefly but my mobile data consumption is almost half my 25GB already. Today I’ve had my hotspot off all day but I seem to have used almost 3GB through it! Can anyone help? (I managed my allowance last month with no problems whatsoever!)

Re: Hotspot data usage in Europe despite hotspot being turned off

MI5 — Fri, 24 May 2024 17:25:23 GMT

@Motorhomer

If you're really sure it's off and nothing connected, it must just be delayed usage reporting.

Sometimes it can take 24 to 48 hours to catch up, esp when abroad.

Re: Hotspot data usage in Europe despite hotspot being turned off

Motorhomer — Fri, 24 May 2024 17:59:49 GMT

I haven’t used anything like that amount of data though in the tiny amount of time I have turned it on. So frustrating!

Re: Hotspot data usage in Europe despite hotspot being turned off

MI5 — Fri, 24 May 2024 18:06:07 GMT

@Motorhomer

Where are you getting the usage info from?

Re: Hotspot data usage in Europe despite hotspot being turned off

Motorhomer — Fri, 24 May 2024 18:27:57 GMT

The details under my Mobile Data breakdown (iPhone). I reset it when my data month started.

Re: Hotspot data usage in Europe despite hotspot being turned off

MI5 — Fri, 24 May 2024 18:57:04 GMT

@Motorhomer

What does it say in your My O2 ?

Re: Hotspot data usage in Europe despite hotspot being turned off

Motorhomer — Fri, 24 May 2024 19:13:42 GMT

It’s showing a bit less, but I’d expect it to catch up soon.

its a mystery! Thanks for your help.

Re: Hotspot data usage in Europe despite hotspot being turned off

MI5 — Fri, 24 May 2024 19:47:01 GMT

@Motorhomer

In that case, something is still connected, or was, after you thought you had disconnected.

Re: Hotspot data usage in Europe despite hotspot being turned off

Oxonian — Sun, 26 May 2024 13:46:07 GMT

@Motorhomer

You say that your hotspot is switched off but is your mobile data turned off too ?

If you mobile data is on, your handset could be downloading updates in the background, keeping track of your location etc, even if you are not actually accessing websites. 👍