https://community.o2.co.uk/t5/Pay-Monthly/changing-device-and-ordering-esims-for-it/m-p/1717825#M275190 <P>You may well have to wait for the device to change in MyO2. Once connected it took 3 months for O2 to catch up.</P> Wed, 15 May 2024 09:46:33 GMT Enlli 2024-05-15T09:46:33Z https://community.o2.co.uk/t5/Pay-Monthly/changing-device-and-ordering-esims-for-it/m-p/1717822#M275188 <P>I have bought an unlocked Galaxy Note20 Ultra 5G double esims(virtual) not from O2. Having trouble changing device in myO2 as well as contacting O2 to order esims and configuring up new phone...thanks</P> Wed, 15 May 2024 09:19:44 GMT https://community.o2.co.uk/t5/Pay-Monthly/changing-device-and-ordering-esims-for-it/m-p/1717822#M275188 Alpha_Omega 2024-05-15T09:19:44Z https://community.o2.co.uk/t5/Pay-Monthly/changing-device-and-ordering-esims-for-it/m-p/1717823#M275189 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5551782">@Alpha_Omega</a>&nbsp;</P><P>You can request an esim through your myo2.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MI5_0-1715765722627.jpeg" style="width: 400px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/56668i0FBFFCBAC1740318/image-size/medium?v=v2&amp;px=400" role="button" title="MI5_0-1715765722627.jpeg" alt="MI5_0-1715765722627.jpeg" /></span></P><P>&nbsp;</P> Wed, 15 May 2024 09:35:29 GMT https://community.o2.co.uk/t5/Pay-Monthly/changing-device-and-ordering-esims-for-it/m-p/1717823#M275189 MI5 2024-05-15T09:35:29Z https://community.o2.co.uk/t5/Pay-Monthly/changing-device-and-ordering-esims-for-it/m-p/1717825#M275190 <P>You may well have to wait for the device to change in MyO2. Once connected it took 3 months for O2 to catch up.</P> Wed, 15 May 2024 09:46:33 GMT https://community.o2.co.uk/t5/Pay-Monthly/changing-device-and-ordering-esims-for-it/m-p/1717825#M275190 Enlli 2024-05-15T09:46:33Z