topic Re: Bill in Pay Monthly

Bill

Lesley1673 — Fri, 10 May 2024 11:21:13 GMT

Hi I’m being asked to pay a bill and I don’t recognise the details etc

Re: Bill

MI5 — Fri, 10 May 2024 11:27:56 GMT

@Lesley1673

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Re: Bill

Oxonian — Fri, 10 May 2024 19:26:41 GMT

@Lesley1673

You have given us very little information to go on, but when you talk about not recognising the details, I worry that you might have been the victim of a scam or identity fraud. Please do not click on any links in the bill or 'phone any numbers given on it.

Are you even an O2 customer ?

Please 'phone the Payment Management team using the information provided by @MI5 and let us know the outcome. 👍

Re: Bill

MI5 — Fri, 10 May 2024 19:43:46 GMT

Couldn't agree more.......