topic Re: eSIM in Pay Monthly

eSIM

hagui — Thu, 02 May 2024 18:22:23 GMT

I have change the eSim to normal sim around 3 hours ago in a O2 shop and the assistant told me it will take around 20 minutes for the change and so far 3 hours passed and no line.

Re: eSIM

MI5 — Thu, 02 May 2024 18:29:26 GMT

@hagui

Have you rebooted your phone?

Re: eSIM

hagui — Thu, 02 May 2024 18:31:39 GMT

yes. And turn on and off airplane mode several times.

Re: eSIM

MI5 — Thu, 02 May 2024 18:33:21 GMT

@hagui

You'll need to try O2 then.

Re: eSIM

hagui — Thu, 02 May 2024 18:35:06 GMT

But I have no line, how I can contact with them? I tried online with the computer and always the chat support says they are busy and tell me to contact later.

Re: eSIM

MI5 — Thu, 02 May 2024 18:36:15 GMT

@hagui

Read the guide I posted or use Skype to call