Decreasing bill payments

JelliclePounce — Tue, 23 Apr 2024 16:49:39 GMT

Hey!,

So i don’t know how to actually describe this but; I’ve got a monthly bill for about £25, and for the past few months i’ve been paying only 0.90 to 2.00 at minimum for each, with the app saying that my balance was brought forward.

Its not a big deal, but was wondering if anyone help knew what was happening and could briefly explain it haha. I have no clue why my balance was brought forward either, but if any help is available, i’d appreciate it

Cheers!

Re: Decreasing bill payments

MI5 — Tue, 23 Apr 2024 17:14:00 GMT

@JelliclePounce

You may have a credit from a trade in or recycle of an old phone or a credit added for some kind of issue you have suffered.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

topic Decreasing bill payments in Pay Monthly

Decreasing bill payments

Re: Decreasing bill payments