topic Tariff charge in Pay Monthly

Tariff charge

Chloe2201 — Fri, 19 Apr 2024 09:12:04 GMT

It says I have airtime tariff charge. However I pay for unlimited data and messages. What are the extra charges I am paying for?

Re: Tariff charge

jonsie — Fri, 19 Apr 2024 09:17:03 GMT

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it

https://community.o2.co.uk/t5/How-to-Guides/How-to-guide-My-O2/ba-p/1275603

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message

See links below

Re: Tariff charge

MI5 — Fri, 19 Apr 2024 09:19:40 GMT

@Chloe2201

Tariff also includes calls.

Some calls and texts are charged extra.

Re: Tariff charge

gmarkj — Fri, 19 Apr 2024 10:06:24 GMT

Airtime tariff IS the package of calls, texts and data.

If there are other charges then it could be any number of things, but your account (My o2) will show what they are for.