topic About bill in Pay Monthly

About bill

Vicki15 — Fri, 12 Apr 2024 17:27:13 GMT

Hiya I have been trying to talk to someone for over 3 weeks now just been keep being on hold for like a hour and more I need to talk to someone

MI5 — Fri, 12 Apr 2024 17:32:58 GMT

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider a direct debit.

All details here

TokingBadger — Wed, 17 Apr 2024 17:09:43 GMT

I am experiencing the same problem - have you managed to speak to someone yet?

pgn — Wed, 17 Apr 2024 22:07:01 GMT

@TokingBadger wrote:
I am experiencing the same problem - have you managed to speak to someone yet?

Keep trying - 8am or so for phone, Social Media, in link below, needs a few nudges to get a good responder. Good luck!

MI5 — Thu, 18 Apr 2024 07:03:51 GMT

@TokingBadger wrote:
I am experiencing the same problem - have you managed to speak to someone yet?

All methods on the thread you posted on above.

You need to tag the person you are addressing so they get a notification

Matt41 — Thu, 18 Apr 2024 14:06:27 GMT

Hi, I lost my job and I have been cut off because i can't afford to pay the bill