Customer

Elizabeth12 — Tue, 02 Apr 2024 15:45:37 GMT

I have been with o2 for years and years. I recently bought a new phone through mobile phones direct but still with o2 and the numbers I’ve had for about 20 years. For some reason I now cannot access the o2 app and getting through in the phone isn’t an option right now as I have lost my voice: my phone number is *************

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Re: Customer

pgn — Thu, 04 Apr 2024 22:07:37 GMT

You may have to jump into the waters called Social Media for help - no need to talk, but a wait of 3 days or so from first contact until they engage with you, @Elizabeth12 - link below has the ways: O2 Twitter, O2 Facebook or O2 Instagram. Good luck.

And @Dave-O2 - another one swallowed by the spam filter, released on 02-Apr but only showing up in Unanswered Topics this afternoon?

topic Re: Customer in Pay Monthly

Customer

Re: Customer