topic Re: Google Pixel 6 wont power on in Pay Monthly

Google Pixel 6 wont power on

Elistone — Sat, 30 Mar 2024 21:41:05 GMT

I was using my phone when it suddenly went complete power off. its was still powered to over 50% at the time. it wont turn back on tried power and volume up together to reset it, nothing happened. its been plugged in for hours now and still wont turn on. Anybody have any ideas what I should do???

Re: Google Pixel 6 wont power on

MI5 — Sat, 30 Mar 2024 21:54:16 GMT

@Elistone

Fix a Pixel phone that won't charge or turn on - Pixel phone Help (google.com)

Re: Google Pixel 6 wont power on

Elistone — Sat, 30 Mar 2024 22:11:44 GMT

only options not already tried from that help page is take in to official repair partner, which closest to me is over 30 miles away. Or to post in for repair which it said would cost over £300 to repair, which is insane as i only have to pay £150ish to upgrade to new phone at O2 shop

Re: Google Pixel 6 wont power on

MI5 — Sat, 30 Mar 2024 22:40:32 GMT

Warranty is 2 years @Elistone if that applies?

Re: Google Pixel 6 wont power on

Elistone — Sat, 30 Mar 2024 23:04:20 GMT

warranty expired 11 January 2024, balls

Re: Google Pixel 6 wont power on

MI5 — Sat, 30 Mar 2024 23:12:18 GMT

@Elistone

May as well sell it for parts and put the money towards an upgrade, unless you can talk Google into being generous with a warranty repair.

Re: Google Pixel 6 wont power on

Elistone — Thu, 04 Apr 2024 13:09:02 GMT

have taken it to phone repair shop, waiting for phone call with info of if its fixable or not

Re: Google Pixel 6 wont power on

MI5 — Thu, 04 Apr 2024 13:12:56 GMT

Good luck @Elistone

Re: Google Pixel 6 wont power on

Elistone — Thu, 04 Apr 2024 14:33:22 GMT

*beep!*, they tried a new battery, didn't work they say its a problem with the motherboard itself. So unable to fix it.

This is the first time I've ever had a phone broken so much that I need a replacement. I am going to buy one online somewhere, but since the handset O2 sold me is unusable do I still have to pay the handset part of my contract or is there something I can do for a discount or something??

Re: Google Pixel 6 wont power on

Bambino — Thu, 04 Apr 2024 14:37:41 GMT

@Elistone You will need to pay off the handset under the terms of your contract. Whatever happened to the phone isn't O2's fault. How does O2 Refresh work?

Re: Google Pixel 6 wont power on

MI5 — Thu, 04 Apr 2024 14:47:14 GMT

@Elistone

Sell it for parts and use whatever you get for it to pay off the device plan.

You can then upgrade with O2 or buy elsewhere.

Re: Google Pixel 6 wont power on

madasaf1sh — Thu, 04 Apr 2024 15:58:12 GMT

@Elistone

Try Google Support, just on the off chance as sometimes the surprise with the support they offer, just be nice and friendly with them, and explain the situation, and they may be able to do something..

And worth trying for nothing as nothing lost if they say no..

Re: Google Pixel 6 wont power on

MI5 — Thu, 04 Apr 2024 16:14:51 GMT

Agreed. I already suggested that previously.