topic Re: Paying bills in Pay Monthly

Paying bills

SS246 — Thu, 04 Apr 2024 03:30:36 GMT

I’ve questions about my bills

Re: Paying bills

Bambino — Thu, 04 Apr 2024 04:04:22 GMT

@SS246

This is not O2. This is a customer community.

You need to speak to the Payment Management Team for any question about your bill. Call 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Re: Paying bills

MI5 — Thu, 04 Apr 2024 10:43:09 GMT

@SS246

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Thanks