topic Re: request pac code online not working in Pay Monthly

request pac code online not working

j2508 — Sun, 31 Mar 2024 12:26:04 GMT

When i go to request a PAC code online i get to the stage of when are you leaving and no matter what i do the NEXT button is greyed out so it doesn't continue, is this just some underhanded tactic to *bleep* people off.

And why if you have more than one number on the account do you have to speak to someone or go online to do it when you request the PAC code from the SIM card that's in the phone, so the system knows what number you want it for.

Is there any way to continue the process as i don't want to speak to someone as i cant be doing with the sales BS they will come out with.

Re: request pac code online not working

madasaf1sh — Sun, 31 Mar 2024 12:33:50 GMT

@j2508

1. Because that is what every network does, doesn't matter if you have 2 numbers or 1000 you need to call into get the PAC code for an individual number on the account...

Why don't you text PAC to 65075 from your handset to get the PAC code?? That is what most people do....

Or just pick up the phone and call 202 and ask for a PAC code over the phone, and they cant stop you getting a PAC code on the phone... and most of the time they dont bother the sales patter...

Re: request pac code online not working

MI5 — Sun, 31 Mar 2024 12:41:38 GMT

@j2508

I didn't have a problem getting mine with 3 numbers on my account.

Re: request pac code online not working

j2508 — Sun, 31 Mar 2024 12:41:39 GMT

1. I did text PAC, but because I have more than 1 number, you have to do it online or phone for some reason ?.

2. I shouldn't have to phone to listen to some sales pitch just to get a PAC code.

3. the reason i posted the question was about why it greys out the next button, so unable to continue.

Re: request pac code online not working

pgn — Sun, 31 Mar 2024 21:21:09 GMT

Try an incognito window on your browser, @j2508 - being logged onto the Forum and trying to access O2 shop or functions pertaining to MyO2 are known to fail otherwise - cookie control is not one of the O2 website developers' strong points 🙄