topic Re: Access to platforms in Pay Monthly

Access to platforms

Sheels — Sat, 30 Mar 2024 17:09:07 GMT

I cant get Facebook or Instagram to load any more. Does anyone have any ideas how to get back on them?

jonsie — Sat, 30 Mar 2024 18:23:49 GMT

What phone do you have?

Have you rebooted the phone?

Best option is to uninstall, reboot and reinstall the apps

Oxonian — Sun, 31 Mar 2024 12:09:08 GMT

@Sheels wrote:
I cant get Facebook or Instagram to load any more. Does anyone have any ideas how to get back on them?

Is this on Wifi, mobile data or both @Sheels ?

And are any other websites loading - BBC, Daily Mail or whatever ?

[Edit]

Rather than using the Facebook and Instagram apps, have you tried accessing them in a web browser on the same handset ?

Sheels — Sun, 31 Mar 2024 13:35:34 GMT

Hi there

It's on both. Can't get LinkedIn either. I'll have a go through my Web browser and see if it works. Thanks for the tip.

MI5 — Sun, 31 Mar 2024 14:04:33 GMT

Have you disabled data access to your apps in your mobile data settings?

Sheels — Sun, 31 Mar 2024 20:09:53 GMT

I dont know! I'll see if I can find that on my phone. Where is it?

Oxonian — Sun, 31 Mar 2024 20:13:38 GMT

What make and model of handset do you use @Sheels ?

Sheels — Sun, 31 Mar 2024 20:15:56 GMT

I've got back on! Thanks all

MI5 — Sun, 31 Mar 2024 20:16:59 GMT

Welcome @Sheels

Sheels — Sun, 31 Mar 2024 20:17:56 GMT

I'm back on now, thanks for your help much appreciated 🙏

Oxonian — Sun, 31 Mar 2024 20:25:01 GMT

It is a miracle @Sheels ; the power of positive thought ! 😀