Upgrade issue

Sinku — Sat, 23 Mar 2024 22:10:11 GMT

I am unable to complete my upgrade online at the final step as my basket either empty's itself or it loops me back a step. Also been to the o2 store four times already and they keep getting An Unexpected Error has occurred.

Anyone had the same problem and found a fix?

Re: Upgrade issue

MI5 — Sat, 23 Mar 2024 22:30:32 GMT

@Sinku

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255 or pop in store https://www.o2.co.uk/storelocator
Thanks

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Upgrade issue

Re: Upgrade issue