topic Why has my last bill increased by £20? in Pay Monthly

Why has my last bill increased by £20?

Dot73 — Wed, 20 Mar 2024 17:42:33 GMT

Re: Why has my last bill increased by £20?

madasaf1sh — Wed, 20 Mar 2024 17:45:50 GMT

No one on here will have any idea, as this is not customer services.

Check myo2 via the app or website... If you cant find out then you need to call o2 on 0344 809 0202 or 202, you can send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG),

Re: Why has my last bill increased by £20?

jonsie — Wed, 20 Mar 2024 17:46:24 GMT

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it

https://community.o2.co.uk/t5/How-to-Guides/How-to-guide-My-O2/ba-p/1275603

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message

See links below