topic Re: Upgrade in Pay Monthly

Upgrade

Alo — Mon, 11 Mar 2024 19:55:08 GMT

Hi,
I don't know how to start the conversation, my sim contract is ending up in two weeks, I have more than three days trying to reach out any of agent, but it looks very impossible, like they are dealing with the war in Russia and Israel.

How the hell can I speak with any of them for a new upgrade?

Re: Upgrade

jonsie — Mon, 11 Mar 2024 20:11:52 GMT

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Re: Upgrade

MI5 — Mon, 11 Mar 2024 20:22:39 GMT

@Alo

All methods in this guide

Upgrade guide

Also check uswitch for the best deals O2 Mobile Phone Deals and Contracts 2024 - Uswitch

Re: Upgrade

Oxonian — Tue, 12 Mar 2024 18:27:13 GMT

@Alo

Another way to get guidance as to your upgrade options is to visit your local O2 retail store :-

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

I am sure that the staff therein will be delighted to guide you through the tariffs available. 😀

Re: Upgrade

MI5 — Tue, 12 Mar 2024 18:33:40 GMT

Surprisingly included in the upgrade guide.......