Missing refund

Nish98 — Fri, 08 Mar 2024 13:53:58 GMT

How annyoing I had order an apple plug and beats earphones in December 2023 for some resign the delivery from dpd never got delivered and got sent back. I had tired to ask on the app not helpful. Spoken to someone on the phone in jan now it’s March I’m still waiting for my refund. Why is it such a long wait to be refunded

Re: Missing refund

MI5 — Fri, 08 Mar 2024 14:00:55 GMT

@Nish98

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

topic Missing refund in Pay Monthly

Missing refund

Re: Missing refund