https://community.o2.co.uk/t5/Pay-Monthly/esim/m-p/1695152#M271192 <P>If you are on the new billing system you can do this in My O2</P><P>If not you have two choices</P><UL><LI>Order from customer service who will disconnect your current sim and you will have no service until Royal Mail deliver to you</LI><LI>Call into the nearest O2 store who will change to esim for yyou. Take photo ID (either driving license or passport)</LI></UL> Tue, 20 Feb 2024 13:12:02 GMT jonsie 2024-02-20T13:12:02Z https://community.o2.co.uk/t5/Pay-Monthly/esim/m-p/1695148#M271190 <P>HI I wanted to change my sim for an e-sim and keep the same number</P><P>&nbsp;</P> Tue, 20 Feb 2024 13:00:04 GMT https://community.o2.co.uk/t5/Pay-Monthly/esim/m-p/1695148#M271190 themarcski 2024-02-20T13:00:04Z https://community.o2.co.uk/t5/Pay-Monthly/esim/m-p/1695152#M271192 <P>If you are on the new billing system you can do this in My O2</P><P>If not you have two choices</P><UL><LI>Order from customer service who will disconnect your current sim and you will have no service until Royal Mail deliver to you</LI><LI>Call into the nearest O2 store who will change to esim for yyou. Take photo ID (either driving license or passport)</LI></UL> Tue, 20 Feb 2024 13:12:02 GMT https://community.o2.co.uk/t5/Pay-Monthly/esim/m-p/1695152#M271192 jonsie 2024-02-20T13:12:02Z