https://community.o2.co.uk/t5/Pay-Monthly/Call-divert/m-p/1690013#M270390 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5460015">@Shaz786</a>&nbsp;</P><P>No, you don't need to disable wifi calling for forwarding to work. That's for sending codes but as you are getting a response, yours must be sending codes OK.</P><P>Are you definitely pay monthly, as diverts don't work on PAYG?</P><P>If so, contact O2 to see if there is something amiss with your account.</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Wed, 31 Jan 2024 18:55:01 GMT MI5 2024-01-31T18:55:01Z https://community.o2.co.uk/t5/Pay-Monthly/Call-divert/m-p/1690011#M270389 <P>Hi</P><P>I'm using a Nokia express music ( I think it's 5310). When I'm trying to divert calls it says "not allowed" when I'm checking status of divert it says "service is off".</P><P>Someone has told me that you need to disable WiFi calling to make call diverts work as nokia 5310 is not compatiblewith wifi calling. Is that true? If so how do you disable WiFi calling&nbsp;</P> Wed, 31 Jan 2024 18:48:20 GMT https://community.o2.co.uk/t5/Pay-Monthly/Call-divert/m-p/1690011#M270389 Shaz786 2024-01-31T18:48:20Z https://community.o2.co.uk/t5/Pay-Monthly/Call-divert/m-p/1690013#M270390 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5460015">@Shaz786</a>&nbsp;</P><P>No, you don't need to disable wifi calling for forwarding to work. That's for sending codes but as you are getting a response, yours must be sending codes OK.</P><P>Are you definitely pay monthly, as diverts don't work on PAYG?</P><P>If so, contact O2 to see if there is something amiss with your account.</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Wed, 31 Jan 2024 18:55:01 GMT https://community.o2.co.uk/t5/Pay-Monthly/Call-divert/m-p/1690013#M270390 MI5 2024-01-31T18:55:01Z