https://community.o2.co.uk/t5/Pay-Monthly/New-phone/m-p/1683662#M269162 <P>Hello, I am an existing O2 customer with a Pay Monthly contract that has finished so I guess I’m free to end it anytime. I have just bought a new phone that came with a new O2 contract. I was hoping to cancel the first contract and take the number with me to the new phone. I have contacted customer services and explained all of this until I am fed up to the back teeth. They haven’t even cancelled the first contract yet. All they are interested in is what football team do you support.&nbsp;<BR />Cheers, L.&nbsp;</P> Sun, 07 Jan 2024 12:43:04 GMT l911 2024-01-07T12:43:04Z https://community.o2.co.uk/t5/Pay-Monthly/New-phone/m-p/1683662#M269162 <P>Hello, I am an existing O2 customer with a Pay Monthly contract that has finished so I guess I’m free to end it anytime. I have just bought a new phone that came with a new O2 contract. I was hoping to cancel the first contract and take the number with me to the new phone. I have contacted customer services and explained all of this until I am fed up to the back teeth. They haven’t even cancelled the first contract yet. All they are interested in is what football team do you support.&nbsp;<BR />Cheers, L.&nbsp;</P> Sun, 07 Jan 2024 12:43:04 GMT https://community.o2.co.uk/t5/Pay-Monthly/New-phone/m-p/1683662#M269162 l911 2024-01-07T12:43:04Z https://community.o2.co.uk/t5/Pay-Monthly/New-phone/m-p/1683665#M269165 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5432760">@l911</a>&nbsp;</P><P>You need to migrate your number <LI-PRODUCT title="Guide: Migration &amp;amp; porting into O2" id="Guide064"></LI-PRODUCT>&nbsp;</P><P>You need to contact O2.<BR />Message them on Social Media. Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>) , Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>) or give them a call on 202 or 0344 809 0202</P> Sun, 07 Jan 2024 12:51:56 GMT https://community.o2.co.uk/t5/Pay-Monthly/New-phone/m-p/1683665#M269165 MI5 2024-01-07T12:51:56Z