Settlement for device plan agreement (leaving O2)

sonaldo — Fri, 05 Jan 2024 14:17:03 GMT

I've left O2 and transferred my number to a different provider. I've also received my final 'device plan statement' which I need to pay to formally leave. However, O2 provide no way of actually paying it... they've texted me saying I can pay via 'MyO2' but when I log in there is no record / information regarding my account with them. They've deleted everything.

I don't know why they insist on making these processes so difficult. It's ridiculous. Does anyone have any idea how I can pay this settlement figure (preferably without having to call a call centre...)?

Re: Settlement for device plan agreement (leaving O2)

madasaf1sh — Fri, 05 Jan 2024 14:26:24 GMT

@sonaldo

There is no other way but to call into o2 on 0800 902 0217 as they need to close down the Consumer Credit Agreement fully.

topic Settlement for device plan agreement (leaving O2) in Pay Monthly

Settlement for device plan agreement (leaving O2)

Re: Settlement for device plan agreement (leaving O2)