https://community.o2.co.uk/t5/Pay-Monthly/Contacting-customer-service/m-p/1682801#M269055 <P>Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you</P><P>See links below</P><P>Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255</P> Wed, 03 Jan 2024 19:46:29 GMT jonsie 2024-01-03T19:46:29Z https://community.o2.co.uk/t5/Pay-Monthly/Contacting-customer-service/m-p/1682800#M269054 <P>Hi everyone I’ve been trying to contact customer service via web chat and yes it’s as bad if not worse than trying to talk to an o2 agent on 202, all I really want to do is ask the upgrade team if I can maintain my Loyalty bonus that is coming to an end on the 25 January, is there a number specifically for this team or have I got to go through the waiting for hours on end 202 customer service&nbsp;</P> Wed, 03 Jan 2024 19:42:08 GMT https://community.o2.co.uk/t5/Pay-Monthly/Contacting-customer-service/m-p/1682800#M269054 Kennyboy21 2024-01-03T19:42:08Z https://community.o2.co.uk/t5/Pay-Monthly/Contacting-customer-service/m-p/1682801#M269055 <P>Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you</P><P>See links below</P><P>Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255</P> Wed, 03 Jan 2024 19:46:29 GMT https://community.o2.co.uk/t5/Pay-Monthly/Contacting-customer-service/m-p/1682801#M269055 jonsie 2024-01-03T19:46:29Z