topic Re: Change of name in Pay Monthly

Change of name

BooBoo — Mon, 01 Jan 2024 19:12:05 GMT

I have gone back to my maiden name and would like to change it on my account

Re: Change of name

TallTrees — Mon, 01 Jan 2024 19:25:14 GMT

Hello @BooBoo

Welcome to the o2 Community forum

I think you will need to contact O2 customer services for that change

Here

This is something you’d need to call O2’s customer service team about

O2 are on social media Facebook Twitter and Instagram

Links here

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Re: Change of name

Oxonian — Mon, 01 Jan 2024 19:29:35 GMT

@BooBoo

There is additional information here :-

Changing my personal details | Account and Billing | Help & Support | O2

https://www.o2.co.uk/help/account-and-billing/changing-personal-details

Re: Change of name

pgn — Mon, 01 Jan 2024 19:29:57 GMT

In addition to @TallTrees's advice, the info on Name and other changes is here - it will ask for your phone number first to see if you are on Legacy or newer System 360 payment system at O2's end (360 gives you more self service options from MyO2 Web: https://accounts.o2.co.uk/signin ).

https://www.o2.co.uk/help/account-and-billing/changing-personal-details

Good luck!