topic Re: Network Unlock Code in Pay Monthly

Network Unlock Code

Sbr15 — Mon, 11 Dec 2023 23:25:23 GMT

I have submitted a network unlock code request for my s9 plus but received nothing. It says it can take up to 10 days but its now been over 2 weeks. Please can someone help?

Re: Network Unlock Code

jonsie — Mon, 11 Dec 2023 23:45:36 GMT

You will probably need to request it again

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Re: Network Unlock Code

Sbr15 — Mon, 11 Dec 2023 23:51:03 GMT

Thanks. I have requested it 2 more times over the last 2 weeks, I get a confirmation they have received the request but then nothing.

Re: Network Unlock Code

gmarkj — Tue, 12 Dec 2023 10:27:17 GMT

Might need to step in with this one @Dave-O2 ...

Re: Network Unlock Code

Dave-O2 — Tue, 12 Dec 2023 11:41:10 GMT

Thanks for the tag @gmarkj

@Sbr15 Can you please drop me a PM with your mobile number and the IMEI of the device you're wanting to unlock? 👍