Switch Up Anytime

JonnyTea — Sun, 10 Dec 2023 20:21:06 GMT

Hi little confused this evening. I went into a local store to Switch Up from 15 Pro to Pro Max but could not as I hadn’t reached the 90 days yet. I tried to give the whole Anytime terms vs 90 days etc and they said yes we know but your account says your on 90 days.

I have been on Plus Plans since Jan 2022 and have never cancelled nor came off them so how and why have I been forced over to the 90 day terms ?

FYI my partner has 2 bolt ons on her O2 app a Switch Up and a Switch Up Anytime, however I only have the Switch Up one.

Re: Switch Up Anytime

MI5 — Sun, 10 Dec 2023 20:32:24 GMT

@JonnyTea

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

topic Re: Switch Up Anytime in Pay Monthly

Switch Up Anytime

Re: Switch Up Anytime