topic Re: Bills in Pay Monthly

Bills

Suzieq1 — Tue, 05 Dec 2023 10:41:21 GMT

My monthly sim contract is £15.99 a month. In November I paid £31.10 and am due to pay the same tomorrow. Can you tell me why

Re: Bills

jonsie — Tue, 05 Dec 2023 10:47:37 GMT

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it

https://community.o2.co.uk/t5/How-to-Guides/How-to-guide-My-O2/ba-p/1275603

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message

See links below

Re: Bills

Suzieq1 — Sun, 10 Dec 2023 21:56:14 GMT

Got it sorted out thanks.

Re: Bills

jonsie — Sun, 10 Dec 2023 22:11:39 GMT

Very welcome