topic Re: 100mb sharing data £3.50 in Pay Monthly

100mb sharing data £3.50

Waffrkeke — Thu, 30 Nov 2023 20:55:17 GMT

I pay for my daughter's iPhone she had 5gb of data which has run out there has been multiple charges of £3.50 for a bolt on of 100mb of sharing data she doesn't have access to the app and I haven't added them on my end how are these charges getting applied

Re: 100mb sharing data £3.50

MI5 — Thu, 30 Nov 2023 21:01:07 GMT

@Waffrkeke

She can add bolt ons by texting from the phone or she may know your O2 password to get into your MyO2 online.

It may be cheaper to change her tariff to one with more data.

Re: 100mb sharing data £3.50

Waffrkeke — Thu, 30 Nov 2023 22:03:42 GMT

Can I stop bolt ons been added

Re: 100mb sharing data £3.50

MI5 — Thu, 30 Nov 2023 22:18:28 GMT

@Waffrkeke

You need to call O2 to put a bar on and a spend cap.